Knox Remote Support
by Samsung EMM
This enables IT Admin to troubleshoot the user's device problem remotely.
| App Name | Knox Remote Support |
|---|---|
| Developer | Samsung EMM |
| Category | Business |
| Download Size | 7 MB |
| Latest Version | 25.04(250213090) |
| Average Rating | 2.88 |
| Rating Count | 216 |
| Google Play | Download |
| AppBrain | Download Knox Remote Support Android app |
Knox Remote Support is a remote troubleshoot solution which allows IT admins to remotely connect to the user's device of Knox cloud services.
Knox Remote Support provides:
- Remotely control the user's device
- Record device screen as a video clip and send to IT admin.
- Capture device screen as an image file and send to IT admin.
- Enables IT admin to send the files to the user and vice versa.
Knox Remote Support is provided as a part of Knox cloud services on a valid license.
Recent changes:
- Multi-language support (English, Korean, French, German, Italian, Latin Spanish, Brazilian Portuguese). This follows to the device's language setting.
- target SDK version change from 34 to 35
Knox Remote Support provides:
- Remotely control the user's device
- Record device screen as a video clip and send to IT admin.
- Capture device screen as an image file and send to IT admin.
- Enables IT admin to send the files to the user and vice versa.
Knox Remote Support is provided as a part of Knox cloud services on a valid license.
Recent changes:
- Multi-language support (English, Korean, French, German, Italian, Latin Spanish, Brazilian Portuguese). This follows to the device's language setting.
- target SDK version change from 34 to 35
